Career Opportunities

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Current Career Opportunities

Parking Project Manager - Inglewood, CA Organization: Serco Inc- Inglewood, CA
Deadline: 3/9/2018 11:59 PM

The Project Manager (PM) has complete oversight of program operations with a primary focus on ensuring contract compliance and parking enforcement and traffic management activities under one contract for the Client. The Client, a vibrant city in Los Angeles County, is expected to experience tremendous growth in the upcoming years due to major economic and real estate developments. The PM manages the onsite client relationship as well as serving as the liaison to various stakeholder groups who are impacted by the operations. This position provides the client with accurate and timely reporting, works with client in preparation of budgets and is accountable for overall P&L. The successful candidate must have exceptional interpersonal and leadership skills, creating a culture that promotes high performing employees and their career development. He/she will need to possess excellent financial reporting skills, the ability to deftly manage customer and client relationships and the ability to manage and successfully deliver on long term projects, meeting client expectations and company goals.

Major Duties and Responsibilities: But not limited to -
The Project Manager (PM) is responsible for the overall management of all contract activities to include parking enforcement, traffic management, special events, traffic dispatch and related services. His/her responsibilities also include the development and implementation of operational and management procedures to ensure compliance with all contractual agreements within applicable legal, environmental, and health and safety parameters. The PM has the authority to obligate resources and materials to fulfill contractual requirements, respond to emergencies, promote goodwill, respond to client needs and requests and improve client awareness. The PM has the authority to delegate his/her duties, responsibilities and authority in response to an emergency situation.

The Project Manager must be organized, self-motivated and highly principled in order to effectively motivate staff, promote professionalism and develop good working relationships at all levels. The PM must have superior interpersonal communication skills consulting with management staff on key issues such as manpower, planning, performance evaluation and workload. The PM coordinates and meets with supervisors and customer representatives to solve customer concerns in order to maintain effective, open internal and external lines of communication.

The PM must possess the ability to think and plan strategically. The PM is responsible for the day-to-day business operations to include reporting, invoicing, budget control and review and planning. PM must continually review, structure and analyze data in order to affect the most efficient use of manpower and materials, establish production goals and provide assistance in solving maintenance, material supply and personnel problems. PM is responsible for the moral and welfare of contract personnel. The PM must be able to work on multiple projects simultaneously meeting tight schedules.


Primary Responsibilities
• Interacts with client representatives, promotes a positive client relation through good communication, being responsive to their needs, and meeting client expectations
• Works closely with city and other governmental officials
• Ensure that proper parking, safety, revenue control and customer service procedures are being adhered to
• Responds to and resolves customer concerns and citizen complaints
• Recommend and implement plans or programs to improve safety and other aspects of operations
• Able to audit all aspects of operation
• Monitor personnel performance, maintenance of facilities and equipment to guarantee all areas are operational twenty-four hours a day, seven days a week.
• Set positive and professional example for workforce
• Employee development and training



Agency Name
Organization: Serco Inc- Inglewood, CA
Hours of Work
Mon-Fri. As needed on weekends
Pay Rate
Highly Competitive
Hiring Process
Application
Minimum Qualifications
Required SkillsRequired Skills and Experience • Minimum of 3 years’ experience in managing municipal parking project(s). • 3 to 5 years’ of experience in parking operations management. • Law enforcement, traffic management and special events experience highly desired. • Prior knowledge of city, state, and municipal ordinances pertaining to parking. • Strong, analytical, communication and human relation skills. • Must be able to successfully pass a pre-employment motor vehicle record check, background check and drug screen. • High-level proficiency in all PC skills including the use of Internet, word processing and spreadsheet applications.
Posted
2/13/2018 2:47:03 PM
Deadline
3/9/2018 11:59 PM
Reference
https://jobs.serco-na.com/job/inglewood/parking-project-manager-inglewood-ca/1025/7192899
Contact
Tolu Ogunbanjo
tolulope.ogunbanjo@serco-na.com
https://jobs.serco-na.com/job/inglewood/parking-project-manager-inglewood-ca/1025/7192899
Website
https://jobs.serco-na.com/job/inglewood/parking-project-manager-inglewood-ca/1025/7192899
Additional Info


Parking Enforcement Officer California State University Northridge (CSUN) Police Services - Parking & Transportation Division
Deadline: 5/31/2018 11:59 PM

The Parking and Transportation Services Division of the Department of Police Services is responsible for on-campus parking enforcement; motorist services; citation issuance, processing and appeals; coordination of special events and transportation programs; and staffing campus information booths.

Major Duties

Under general supervision, the Parking Enforcement Officer enforces parking rules and regulations in an assigned area of the campus on bike, foot, T3 and vehicle to observe automobiles, motorcycles, commercial vehicles and other vehicles for parking violations. The incumbent arranges for towing of scofflaws, operates handheld citation writers, computer equipment and two-way radio; answers questions from the public regarding parking, location of buildings, and other points of interest; interacts with parking violators in a professional and tactful manner; provides traffic control when assigned or as necessary; provides amber light patrol, jump starts and lock out service; transports change funds to Information Booths at start of shift, cashes out booth attendants, and completes maintenance and lighting reports; assists with vehicle maintenance details when needed; conducts repairs to pay-stations; utilizes License Plate Recognition (LPR) equipment; locates lost, stolen and counterfeit permits and takes necessary enforcement action; and performs other duties as assigned.

Knowledge, Skills, & Abilities

Thorough knowledge of campus layout and parking facilities. Working knowledge of applicable procedures and regulations related to parking and traffic control; parking-related equipment and applicable radio systems. Ability and specialized skills to act and resolve parking and traffic problems; write standard parking incident reports in a clear and concise manner; observe and recall details and incidents, as well as detect and respond appropriately to potentially hazardous situations; effectively interact with a wide range of individuals including the campus community and the general public; appropriately handle parking monies received; understand and carry out oral and written instructions; enforce parking regulations; relate to faculty, staff, students, and general public in a tactful and effective manner; observe and act to resolve parking conditions that could potentially cause problems; observe and recall details and incidents; read, write, and perform arithmetic computations at a level appropriate to the duties of the position; communicate effectively both orally and in writing; establish and maintain cooperative working relationships with staff, students, faculty, and others; and operate standard office machines, computers, and software such as Microsoft Word and Excel.

Agency Name
California State University Northridge (CSUN) Police Services - Parking & Transportation Division
Hours of Work
Hours: Full Time 40hrs/wk; Shift rotates and may include evenings and/or weekends.
Pay Rate
Dependent on experience and qualifications; see additional information below.
Hiring Process
Application
Minimum Qualifications
High school diploma or equivalent and three to six months related experience would normally achieve these entry qualifications. Must possess a valid California driver's license and pass a defensive driving course after hire.
Posted
3/28/2018 5:50:03 PM
Deadline
5/31/2018 11:59 PM
Reference
Contact
Christina Villalobos
8186772201
christina.villalobos@csun.edu
18111 Nordhoff Street
Website
https://www.csun.edu/careers/
Additional Info

A thorough background investigation (to include criminal history, work history, driving history, references, education history, military history, etc.) is required before any candidate is offered a position with the CSU.

The anticipated HIRING range: $2,600 - $3,229, dependent upon qualifications and experience. This is a regular position with a one-year probationary period.

The University offers an excellent benefits package.

Candidates should apply by completing the CSUN on-line application utilizing:  http://bit.ly/HRCSUN link.

Director of Municipal Services City of Lawndale
Deadline: 6/7/2018 11:59 PM

Under direction of the City Manager, the Director of Municipal Services plans, organizes, and directs the activities of the Municipal Services Department.  The incumbent has full responsibility for the management of multiple service delivery areas to include: code enforcement, parking enforcement, animal control, emergency preparedness, contract services and other programs and activities as assigned.

Agency Name
City of Lawndale
Hours of Work
7:00 a.m. to 6:00 p.m. Monday through Thursday
Pay Rate
$8,559 - 10,404 per month
Hiring Process
Application
Minimum Qualifications
Graduation from an accredited college or university with a degree in public administration, criminal justice, political science, urban planning/development or related field. Five (5) years of increasingly responsible experience in code enforcement, planning, law enforcement and investigative work; including two (2) years managing or directing a division or department. Completion of P.C. 832 is required. California Association of Code Enforcement Officers (CACEO) and International Code Council certificates are preferred. A valid Driver's License is required.
Posted
5/2/2018 7:55:03 PM
Deadline
6/7/2018 11:59 PM
Reference
Contact
Shaundra Burnam
(310) 973-3200
hr@lawndalecity.org
14717 Burin Avenue
Website
http://www.lawndalecity.org/HTML/Employ.htm
Additional Info

To apply: A City Employment Application is required by the deadline on June 7, 2018 at 4:00 p.m.  Resumes are accepted but not in lieu of an Employment Application.  Incomplete, late or illegible applications will be disqualified and will not be accepted.

Hearing Officer Data Ticket, Inc.
Deadline: 6/20/2018 11:59 PM

Hearing Officer

Data Ticket, Inc. – Newport Beach, CA

We are in search for a Hearing Officer to service both Parking and/or Administrator citations for the following areas: Northern California, Ventura, Desert Areas, Orange County, Riverside.

Qualifications:

Experience working within a public Agency for Administrative and/or Parking Citation Industry.

Please send your resume to:  dgarcia@dataticket.com

Agency Name
Data Ticket, Inc.
Hours of Work
Any day of the week
Pay Rate
$50.00 hour
Hiring Process
Application
Minimum Qualifications
Experience working within a public Agency for Administrative and/or Parking Citation Industry.
Posted
3/29/2018 1:53:19 AM
Deadline
6/20/2018 11:59 PM
Reference
Contact
Diana Garcia
dgarcia@dataticket.com
Website
Additional Info
Director of Parking and Transportation (Administrator II) CALIFORNIA STATE UNIVERSITY, SAN BERNARDINO
Deadline: 6/21/2018 11:59 PM

California State University, is seeking to fill the position of Director of Parking and Transportation Services

Agency Name
CALIFORNIA STATE UNIVERSITY, SAN BERNARDINO
Hours of Work
Work Schedule: Monday through Friday, 8:00 am - 5:00 pm
Pay Rate
Depends on Qualifications
Hiring Process
Application
Minimum Qualifications
To perform this job successfully, an individual must be able to perform each essential function. The requirements listed below are representative of the knowledge, skill, and/or ability required. Knowledge of: • California Vehicle & Penal Codes, legislation and pending legislation that may affect Parking & Transportation practices, programs, services and funding; • Applicable local, state, and federal laws and appropriate sections of the California Administrative Policies and Education code; • Working knowledge of, parking and transportation resources affecting local, CSU, state and national programs; • Working knowledge of or ability to quickly learn University infrastructure, campus practices, policies and procedures and legal limitations or options; • Transit and trip reduction guidelines and local area air quality management regulations; • NIMS/SEMS emergency management principles and emergency preparedness practices; • English usage, spelling, grammar, and punctuation; • Modern office methods, practices, procedures and equipment; and • Microsoft Office software products, particularly Word, Excel, and Access. Ability to: • Assist in the administration of public safety, law enforcement and transportation programs in a fair and objective manner; • Consistently apply Department/University policies, applicable laws, directives and supervisory mandates and identify, develop and implement new University policies where appropriate; • Conduct research, monitor, interpret, and report on how these mandates/regulations may affect or relate to Parking & Transportation services, programs, and campus compliance; • Monitor and report on legislation and/or regulatory agency mandates that would require university action/compliance; • Initiate actions, define problems, collect data, establish facts, and draw valid conclusions and to interpret applicable laws using sound judgment by gathering data, reasoning logically, and drawing valid conclusions; • Demonstrate strong fiscal management and analytical skills including budget development, planning, and implementation, accurate revenue/income projections; • Make effective decisions and sound judgments in a fast-paced environment; maintain composure under pressure and during emergency situations; • Effectively handle customer service issues, present information, and respond to concerns and questions from varying groups, such as managers, customers, and the general public; • Use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems; • Exercise considerable judgment and discretion in effectively establishing and maintaining positive working relationships, support of a culture of mutual respect and effectively collaborate with all levels of the organization; • Plan, coordinate, direct and evaluate the work of subordinate staff engaged in various professional, technical, and clerical functions; • Lead by inspiring, motivating and mentoring others toward goal achievement; • Effectively operate in an environment that requires discretion and confidentiality; • Quickly learn and apply a variety of CSU and CSUSB policies and procedures and collective bargaining agreements; • Set and multi-task priorities and deadlines to ensure that multiple projects are consistently completed in a timely manner; • Foster a strong customer service culture requiring a very high level of diplomacy and professionalism; and • Communicate clearly and concisely, both orally and in writing. Education and Experience: Bachelor's degree from an accredited university in Business Administration, Public Administration, City, Regional, or Transportation Planning, or a closely related field. At least five (5) years of progressively responsible professional work experience in parking and/or transportation services or a closely related field is required including a minimum of three (3) years of management/supervisory experience. Higher education or public parking operation experience is preferred. Licenses and Certificates: Possession of a valid California driver's license or the ability to obtain by date of hire. Possession of a Certified Administrator of Public Parking (CAPP) certification or the ability to obtain within twenty-four (24) months of employment.
Posted
5/24/2018 11:31:46 PM
Deadline
6/21/2018 11:59 PM
Reference
Contact
Angela Rivera
(909) 537-4378
angela.rivera@csusb.edu
5500 University Parkway San Bernardino CA 92407
Website
https://www.governmentjobs.com/careers/csusb/jobs/2089682/director-of-parking-and-transportation-administrator-ii?sort=PostingDate%7CDescending&pagetype=jobOpportunitiesJobs
Additional Info
Senior Manager - Municipal Parking Enforcement SP+ (SP PLUS)
Deadline: 6/30/2018 11:59 PM

SCOPE OF POSITION

 

The Senior Manager is responsible for the daily operation of all accounts within the assigned Portfolio. The Senior Manager ensures all accounts perform to the standards of operational excellence in accordance with customized operating plans. The Senior Manager demonstrates effective leadership, strong customer service focus, human resource management and budget management.


MAIN RESPONSIBILITIES

 

Operations Effectiveness

·        Routinely visit all locations within the Portfolio to ensure proper operating procedures, corporate policies, appearance and cleanliness guidelines, and rules and regulations are being followed. Identify all existing and potential operational problems, make proactive recommendations and administer appropriate disciplinary action for violations.

·        Ensure proper and timely revenue reporting and daily deposit procedures are followed. This includes proper ticket control, monthly parker permits and validations stamps, and the accurate maintenance of triplicate receipts, card lists and card key deposits and inventories.

·        Review Portfolio technology needs in collaboration with Facility Manager(s), Regional Manager and Technology Integration team for operating cost savings and/or improved revenue control. This may include automated location reviews, remote management services or prepaid mobile and web-based paid parking services.

·        Establish custom operating manuals for all accounts within the Portfolio and update existing operating manuals as needed.

·        Ensure effective management of claims and make recommendations of corrective actions when appropriate.

·        Provide a mandatory and prompt response to emergency situations during normally scheduled "off duty hours".

·        Ensure compliance with all OSHA guidelines and any union rules and regulations.

 

Client Retention & Satisfaction

·        Manage locations within the Portfolio pursuant to their contractual requirements.

·        Evaluate and understand the client needs with respect to the operation and ensure the client’s needs are met or exceeded (e.g. proper and timely communications, responsiveness, etc.).

·        Ensure pro-active communication with client regarding opportunities to improve operations.

·        Resolve client and customer requests, concerns and issues diplomatically.

 

Financial Planning & Budget Management

·        Ensure the accounts operate within the budget and make recommendations to attain budget if unforeseen circumstances cause negative variances.

·        Provide accurate data and input into the budget planning process and the subsequent re-forecasting process.

·        Ensure the client is aware of major unplanned discrepancies beyond the control of SP+ and seek appropriate consideration.

·        Perform general accounting duties, such as Portfolio accounts receivable management and payroll analyses.

 

Workforce Management

·        Develop, staff, train and supervise a team of employees at all locations within the Portfolio.

·        Identify proper staffing levels for attendants, cashiers, customer service representatives and Facility Managers, including vacation and sick call coverage.

·        Participate in the formal employee grievance procedures to ensure fairness and consistency of policy application.

 

Marketing & Revenue Optimization

·        Develop and recommend strategies to maximize revenue to include parking rate reviews, local and online consumer marketing plans and additional paid service offerings.

·        Ensure hours of operation optimize revenue given demand during those days/times.



SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.

 

Agency Name
SP+ (SP PLUS)
Hours of Work
Full-time
Pay Rate
DOE
Hiring Process
Application
Minimum Qualifications
· Minimum of five years management experience, with multiple location parking management strongly preferred. · Must have municipal parking enforcement experience. · 4-year Degree strongly preferred. · Demonstrate ability to lead and motivate team members. · Strong analytical and interpersonal communication skills. · Must be detail-oriented and extremely well organized. · Enthusiastic about customer service and client satisfaction. · Ability to multi-task or work independently. · Prior experience creating and maintaining budgets. · Highly motivated self-starter. · Ability to work with all levels of the organization from field employees, executive staff, building management and customers. · Must have experience using various types of computer applications/systems. · License Requirement: Must possess a valid state-issued driver’s license with a current address and acceptable driving record.
Posted
5/9/2018 5:36:01 PM
Deadline
6/30/2018 11:59 PM
Reference
Contact
Shannon Singer
2134883123
ssinger@spplus.com
3470 Wilshire Blvd., Suite 400
Website
https://externalsp-spplus.icims.com/jobs/4825/senior-manager/job
Additional Info

Please apply using the website link.

Assistant Facility Manager SP+
Deadline: 9/1/2018 11:59 PM

MAIN RESPONSIBILITIES

 

Basic Function – Assisting in the day-to-day management of the assigned location ensuring that parking operations are handled within contractual guidelines of the specific location, fostering good client relations and promoting a professional image and approach to the business.

 

·        Participate in programs to improve client and customer satisfaction.

·        Engage in the development of property level financial and operational goals.

·        Assist in the management of day-to-day activities of the assigned locations including:  ensuring appropriate customer interaction, supervising the completion of all evening closing reports, processing bank deposits, scheduling staff, supervising frontline staff (e.g. cashiers, valet attendants, maintenance porters, etc.), preparing month-end reports, auditing daily cashier shift reports, monitoring and checking of time cards, hiring and training of frontline staff, reviewing of damage claims, disbursing petty cash and preparation of the annual budget.

·        Courteously assist Customers by answering any questions they may have.

·        Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility Manager.

·        Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager.

·        Assist with cleanup of debris, water, oil spills and etc.

·        Have a thorough knowledge of all areas of the garage, thorough knowledge of the major streets, landmarks and freeways in the area of the garage.

·        Assist Facility Manager with other duties as needed.


Agency Name
SP+
Hours of Work
Full-time
Pay Rate
DOE
Hiring Process
Application
Minimum Qualifications
MINIMUM QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education/Experience Required: High School Graduate. A minimum of six months of parking experience preferred. Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required. License Requirement: Must possess a valid state-issued driver’s license with current address and acceptable driving record. Oral Communication: Speaks clearly; Listens and gets clarification; Responds well to questions. Written Communication: Writes clearly and informatively; Able to read and interpret written information. Customer Service: Have a strong customer orientation and positive attitude. Able to responds to requests for service and assistance in a courteous and professional manner. Adaptability: Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events. Judgment: Exhibits sound and accurate judgment. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; and use hands to handle cash and equipment. The employee is required to reach with hands and arms and talk or hear. The employee is occasionally required to sit and climb or balance. The employee must occasionally lift and/or move up to 25 pounds. SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.
Posted
5/22/2018 10:33:11 PM
Deadline
9/1/2018 11:59 PM
Reference
Contact
Shannon
Website
https://externalsp-spplus.icims.com/jobs/5012/assistant-facility-manager/job
Additional Info

Please apply using link.